Commercial Electrical Services

Established Business With Over '30' Years Experience
All work fully guaranteed

Call us on: 01925 640 419
Email us at: service@jacelectrical.co.uk

Aug 20 18

Privacy Policy

Tom

This Privacy & Cookies Statement describes how JAC Electrical Services UK Limited (the “Company”) collects, uses, shares, and otherwise processes individually identifiable data about contact persons for our customers and suppliers (“Personal Data”).  This Privacy Statement applies to Personal Data that we collect through our public website as well as offline means.

Summary of Key Points

Collection

As a business to business (“B2B”) organisation, we collect name, contact details, and other Personal Data related to our commercial relationships.

Use

We use Personal Data to contact you regarding information relevant to your account with us, to manage accounts and maintain business operations and to fulfil other business and compliance purposes. This includes details of work we may be carrying out for you, responding to enquiries, sending invoices and statements for completed work and any service, parts or equipment deals that we may be able to offer you.

We also hold data of previous work, equipment on site and payment history. We hold this data so that we can continue to provide a service to your company and for the day to day running of our business. We will hold these details indefinitely, you may request for your details to be erased.

Sharing

We share Personal Data as necessary to perform transactions and respond to requests, and to fulfil other business and compliance purposes. We value your privacy highly and we do not sell your data to third parties or other companies.

Marketing choices

You have control on how we use Personal Data for marketing.

Cookies

We use first party cookies on our Sites.

Data subject rights

You have certain rights to request access, rectification, deletion, or other actions regarding your Personal Data where required by applicable law.

Data security

We maintain technical and organisational measures to protect Personal Data from loss, misuse, alteration, or unintentional destruction of Personal Data.

Other issues

We provide other information in this Privacy & Cookies Statement about: (i) the legal basis for our collection and processing of Personal Data, (ii) the consequences for not providing Personal Data, (iii) automated decision-making, (iv) do-not-track (DNT) signals, (v) data retention, (vi) links to third party websites, (vii) employee and contractor issues; (viii) that we do not collect personal data of minors; and (ix) changes to this Privacy & Cookies Statement.

Contact us

Please contact us as detailed below with any questions.

Collection of Personal Data

We collect the following categories of Personal Data:

  • Basic Data: Name, title, company, job responsibilities, phone number, invoicing address, email address, and contact details.
  • Registration Data: Website login username/passwords and downloads,
  • Transaction Data: Transaction history, payment details, performance data, and equipment history.
  • Marketing Data: Data about individual preferences regarding servicing and parts or equipment deals you may be interested in.
  • Compliance Data: Government identifiers and due diligence data.
  • Job Applicant Data: Data provided by job applicants or others on our Sites or offline means in connection with employment opportunities.
  • Device Data: Computer Internet Protocol (IP) address, unique device identifier (UDID), cookies and other data linked to a device, and data about usage of our Sites (Usage Data). Note, however, we do not consider Device Data to be Personal Data except where we link it to you as individual or where applicable law provides otherwise.

Use of Personal Data

We use the following categories of Personal Data for the following purposes:

  • Perform transactions and respond to enquiries: Basic Data, Registration Data, Transaction and Device Data
  • Manage accounts and maintain business operations: Basic Data, Registration Data, Transaction and Device Data
  • Protect the security and effective functioning of our Sites and information technology systems: Basic Data, Registration Data, Transaction and Device Data
  • Provide relevant marketing: Basic Data, Registration Data, Transaction Data, Device Data, and Marketing Data
  • Address compliance and legal obligations: Basic Data, Registration Data, Transaction and Training Data, Device Data, and Compliance Data
  • Consider individuals for employment and contractor opportunities and manage on-boarding procedures: Job Applicant Data

Sharing of Personal Data

We share Personal Data with the following categories of recipients:

  • Affiliates: We share Personal Data with our affiliates as necessary for the purposes identified above.
  • Suppliers: We share Personal Data with suppliers to enable such parties to perform functions on our behalf and under our instructions in order to carry out the purposes identified above.
  • Auditors, advisors, and financial institutions: We share Personal Data with auditors for the performance of audit functions, with advisors for the provision of legal and other advice, and with financial institutions in connection with payment and other transactions.
  • Corporate purchasers: We share Personal Data with any corporate purchaser or prospect to the extent permitted by law as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the event of insolvency, bankruptcy, or receivership in which Personal Data would be transferred as an asset of the company.
  • Mandatory disclosures and legal claims: We share Personal Data in order to comply with any subpoena, court order or other legal process, or other governmental request. We also share Personal Data to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims.

If you have questions about the parties with which we share Personal Data, please contact us as specified below.

Marketing Choices

You have control regarding our use of Personal Data for directing marketing.  If you no longer wish to receive any marketing communications you can choose to not receive such communications at any time.  Please contact us as per below.

Cookies

We use first party cookies, for operation and functionality purposes on our Sites.

What are cookies?

Cookies are small amounts of data that are stored on your browser, device, or the page you are viewing. Some cookies are deleted once you close your browser, while other cookies are retained even after you close your browser so that you can be recognised when you return to a website. More information about cookies and how they work is available at www.allaboutcookies.org.

How do we use cookies?

We use cookies to provide the Sites and services.

Cookies on our Sites are generally divided into the following categories:

  • Strictly Necessary Cookies: These are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas. These cookies are session cookies that are erased when you close your browser.
  • Functional Cookies: These improve the functional performance of our Sites and make it easier for you to use. For example, cookies are used to remember that you have previously visited the Sites and asked to remain logged into it. These cookies qualify as persistent cookies, because they remain on your device for us to use during a next visit to our Sites. You can delete these cookies via your browser settings.

What are your options if you do not want cookies on your computer?

You can review your Internet browser settings, typically under the sections “Help” or “Internet Options,” to exercise choices you have for certain Cookies. If you disable or delete certain Cookies in your Internet browser settings, you might not be able to access or use important functions or features of this Sites, and you may be required to re-enter your log-in details.

Data Subject Rights

Where required by applicable law, you have the right to obtain confirmation of the existence of certain Personal Data relating to you, to verify its content, origin, and accuracy, as well as the right to access, review, port, delete, or to block or withdraw consent to the processing of certain Personal Data (without affecting the lawfulness of processing based on consent before its withdrawal), by contacting us as detailed below.  In particular, you have the right to object to our use of Personal Data for direct marketing and in certain other situations at any time.  Contact us below for more details.  Please note that we need to retain certain Personal Data as required or permitted by applicable law.

Data Security

We maintain technical and organisational measures to protect Personal Data from loss, misuse, alteration, or unintentional destruction. However, no security measure can guarantee against compromise.  You also have an important role in protecting Personal Data. You should not share your username and password with anyone, and you should not re-use passwords across more than one Sites. If you have any reason to believe that your username or password has been compromised, please contact us as detailed below.

Other Issues

(i) What is the legal basis of processing?

Some jurisdictions require an explanation of the legal basis for the collection and processing of Personal Data.  We have several different legal grounds on which we collect and process Personal Data, including: (a) as necessary to perform a transaction (such as when we respond to your requests); (b) as necessary to comply with a legal obligation (such as when we use Personal Data for record keeping to substantiate tax liability); (c) consent (where you have provided consent as appropriate under applicable law); and (d) necessary for legitimate interests (such as when we act to maintain our business generally).  With respect to legitimate interests, given that we are a B2B company, we typically collect and process limited Personal Data about customer contacts and other individuals acting in their business capacities, as part of our overall effort to reduce the privacy impact on individuals.

(ii) What are the consequences of not providing Personal Data?

You are not required to provide all Personal Data identified in this Privacy & Cookies Statement to use our Sites or to interact with us offline, but certain functionality will not be available if you do not provide Personal Data.  If you do not provide Personal Data, we may not be able to respond to your request, perform a service for you, or provide you with marketing that we believe you would find valuable.

(iii) Do we engage in automated decision-making without human intervention?

We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or otherwise significantly affects you.

(iv) Does the Sites honour do not track (“DNT”) signals sent via browsers?

Given the divergent practices of organisations that offer browsers and the lack of a standard in the marketplace, we generally do not respond to DNT signals at this time.

(v) How long do we retain Personal Data?

We typically retain Personal Data indefinitely in order for us to provide a continued service to your company as well as to address tax, corporate, compliance, litigation, and other legal rights and obligations.

(vi) Are third party websites governed by this Privacy & Cookies Statement?

This Sites contains links and references to other websites administered by unaffiliated third parties.  This Privacy & Cookies Statement does not apply to such third party Sites.  When you click a link to visit a third party websites, you will be subject to that websites’ privacy practices.  We encourage you to familiarise yourself with the privacy and security practices of the linked third party websites before providing any Personal Data on that websites.

(vii) How does the Company handle employee and contractor privacy issues?

Personal Data about our employees and contractors are addressed through internal company policies and procedures.

(viii) Do we collect Personal Data about minors?

No, this website is not intended for children under the age of 16. We do not target our products, services or this website to children under 16. We do not knowingly collect personally identifiable information from children under the age of 16.

(ix) How will we handle any changes to this Privacy & Cookies Statement?

We may update this Privacy & Cookies Statement from time to time as our services and privacy practices change, or as required by law.  The effective date of our Privacy & Cookies Statement is posted below, and we encourage you to visit our Sites periodically to stay informed about our privacy practices.  We will post the updated version of the Privacy & Cookies Statement on our Sites, and ask for your consent to the changes if legally required.

Contact Us

If you have questions or comments regarding this Privacy & Cookies Statement or our privacy practices, please contact us at service@jacelectrical.co.uk. You may also have a right to lodge a complaint with a supervisory authority.

Effective Date: 25th May, 2018

What Our Clients Say



  • We have worked with JAC for many years. Customer service is absolutely
    outstanding. All our issues are dealt with efficiently and on time which is essential in our fast
    moving business. Professional company with a friendly personal attitude.

    Nick Jackson, QA/H&S Manager, Uni Packaging St Helens



  • JAC Electrical Services UK Ltd have always provided us with an exceptional level of service, they have
    always been very reliable and responded promptly to both reactive and emergency calls, I would
    highly recommend their services.

    Jim Shakesby Blue Seal Technical service Manager


  • We had an issue with our large gas oven and had a couple of companies attend to fix the problem. Each of them advised us as it was a commercial unit their domestic skills would not be sufficient to solve the problem. The matter was urgent as we had a Gentleman’s Dinner for 80 to host in the near future… no oven - no food. We contacted the manufacturer of the oven and they recommended JAC Electrical Services. Once contacted their engineer soon attended and within minutes was able to advise us of the problem & the solution. The spare parts were ordered and he was back within a few days to complete the repair. I dealt with Stephen on the phone and Tony was the engineer, I cannot praise them enough for the professional manner in which they conducted themselves and for a job well done. I would certainly use them again should the situation arise.

    Dave Sanders, Secretary Manager Reddish Vale Golf Club

Contacting us

JAC Electrical Services UK Ltd
Unit 20 Bold Business Centre,
Bold lane,
St Helens
WA9 4TX

Email: service@jacelectrical.co.uk

View Our Privacy Policy

Tel: 01925 640 419

Why Choose JAC Electrical?

JAC Electrical Services is a well established family business with over '30' years experience

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